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Your Guide to Claiming for Car Park Accidents with Winns

Car park accidents may not be as potentially damaging to your health as collisions that occur at high speeds, but they can still leave you in discomfort and cause various degrees of damage to your car.

Making car parking accident claims can be vital to ensuring that you get the correct medical treatment, that you are not inconvenienced by being left without a vehicle, and that you receive a fair settlement from the at-fault party's insurer.

Can I make a claim following car park accidents?

If another motorist has collided with your vehicle in a car park, whether you were moving or stationary, then you are entitled to make a car parking accident claim.

The process of making a claim is the same as that for other car accidents. You should be sure to make a note of the at-fault party's contact details, or the registration of their vehicle if they fail to stay at the scene. You should also take photographic evidence of any damage to your car, and collect witness statements from bystanders if possible, to corroborate your version of events.

As with other personal injury claims involving motor vehicles, any financial settlement that is reached will be taken from the insurer of the at-fault party.

What are the most common examples of car park accidents?

Perhaps unsurprisingly, car park accidents are fairly common. The sheer volume of vehicles moving through these areas each and every day means that collisions have a high likelihood of occurring.

With that in mind, here are the most frequent car park accidents that we handle claims for:

  • Car hit whilst reversing
  • Car hit whilst parked
  • Someone reversing into your car whilst parked

To find out more about launching car parking accident claims, contact Winns now (available 24/7) or use Live Chat (advisors available 7am - 7pm every day) to speak to a member of the team.

What our clients say

Winns currently holds a five-star, 'excellent' rating on the independent consumer review site Trustpilot, thanks to the hard work and dedication of our claims handlers and solicitors.

Here are just a few of the most recent reviews that have been left by our clients:

I had an accident on a Friday night, on the Saturday, Winns had arranged for my car to be collected and stored over the weekend and a hire car so that I wasn’t left without a car to get back to work on Monday morning. They’ve also arranged physio and got my car in for repair. Great work done so far and thank you.

Andrea Lopes-Watson

Very rapid response to me reporting an accident that was not my fault. They have organised everything quickly and seamlessly to minimise the disruption in my life. They even did a follow up call to check I had everything I needed from them and to check that I was okay because of the extent of the damage.


I'm currently on going with a car accident claim, everyone is commenting on how quick things are getting done compared to other solicitor companies. Kelly Bolam has been absolutely brilliant so far, she has answered every question and explained everything to me. Thanks Winn Solicitors.

Alex Uhrin

Contact Winns today to make a claim for a car accident in a car park and take advantage of our expertise in getting you the compensation you deserve.

Why you should contact Winns after car park accidents

If you have had a car accident in a car park, then you should be sure to contact Winns right away. We will handle every aspect of your claim, and will also arrange for physiotherapy and other necessary medical treatment if needed.

Not only that, but we have access to a huge range of vehicles, meaning that we can provide you with a like-for-like hire car after an accident. We know there are reasons you chose your car, so we'll never try and give you something that doesn't suit. The hire price will be recovered from the third-party insurer, so there's no need to worry about the costs of claiming for car hire after an accident.

Although initially anxious in commencing the claim, there was no reason to be. The process was explained in simple terms and there was an online tracking system so progress could be monitored at any time, I received direct updates frequently via email. Rebecca handled the whole claim without any issue or cause for any concern, I can't thank her enough for the support.

Glen Meek

I requested a call back and within 1 hour I received a phone call and my claim was dealt with and there were no issues, very pleased with the excellent quick service. I had a quick and easy process and staff members are very helpful, and reply quick to emails.


Car parking accident claims FAQs

Can you claim for damage in a car park?

Any victim of car park accidents whose vehicle has been damaged as a result can make a claim. Winns will provide you with a hire car after an accident until yours has been repaired, and we will also handle your claim from start to finish, informing you when a suitable settlement has been reached with the at-fault party's insurance provider.

What happens if you have an accident in a car park?

If your car has been damaged, or you have been injured after a collision in a car park, then you should take the details of the other driver and take photos of the scene. Calling Winns will start the claims process, giving you access to the best advice and medical care. We will also arrange a like-for-like hire car after an accident, with the cost being recovered from the at-fault drivers' insurer as part of the claims process.

Who is at fault in a car accident in a car park?

If your vehicle has been struck by another driver who was not paying due care and attention, or speeding, through a car park then they are at fault. If your car needs repairs then we can arrange a like-for-like hire car, with the cost of claiming for car hire after an accident recouped from the third party insurer.

Alex dealt with my incident well. I found him really helpful and he gave me the best advice on what to do. I am really grateful in the company sorting a hire car out the same day

Megan Fox

Winns made everything so easy from the start of my case, to its conclusion. My solicitor was extremely professional and knowledgeable, and I would have no hesitation in recommending Winns to anyone. 5* service.

Andrew James Hood

To make a claim following car park accidents, get in touch with Winns today, or speak to a member of the team using Live Chat.