• A person getting their hair dyed

Beauty Treatment Claims

When attending a beauty therapy treatment, for many it is a quick and easy appointment done on a regular basis. Making beauty treatment claims usually wouldn’t cross your mind.

Have you considered what you would do if it went wrong? The provider needs to adhere to a host of best practices to ensure the health and safety of the client because of the chemicals involved and the adverse effects they can have.

The testing and preparation phase of treatments is important in mitigating the chances of an adverse reaction. So what happens if the provider has been negligent in their approach and you suffer as a result? You could be eligible for beauty treatment compensation

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What can go wrong and lead to beauty treatment compensation?

Depending on the type of treatment, the application of a chemical to your hair, skin or via injection, can potentially cause injury. When discussing a beauty claim, the following list applies, but is far from exclusive:

  • An allergic reaction to brow and/or lash tinting
  • An adverse reaction to Botox injections
  • Skin and/or scalp burns from lifting or tinting hair

Any of these can lead to injury and potentially longer-term issues including scarring, disfigurement, and developing mental health issues as you confront a future affected by injury.

What beauty treatment claims could we help with?

Our dedicated beauty treatment solicitors are on hand to support you through the claims process after a beauty treatment gone wrong that wasn’t your fault and led to personal injury. Although we cannot pursue claims against the NHS, or treatments carried out abroad, we can help with those carried out here in the private sector including:

  • Brow/lash treatments gone wrong
  • Nail treatments causing complications
  • Hairdresser faults including burns, scalp/skin reactions, and hair loss as a result of a faulty treatment
  • Skin treatments such as tattoos, light therapy, sunbeds/tanning, laser hair removal, lip fillers, and botox that have caused injury

How can Winns help?

We’ll support you with every aspect of your claim. Backed by expert legal professionals, they’ll drive matters forward, while arranging any relevant medical treatment required. Seeking personal injury compensation on a no win no fee basis, our team will pursue the at-fault party diligently and proactively to ensure the best possible outcome for you.

This approach means you can focus on the important part, which is recovering from your injuries and getting normality back into your life.

How much will it cost?

We work on a no win no fee basis which means there are no upfront costs to pay, no surprise additional costs during the process, and a fixed percentage agreed upon from the outset, that is deducted from the compensation awarded. It doesn’t matter if the claim becomes more complex, the percentage remains the same.

This avoids prohibitive initial fees and, providing you cooperate fully throughout, means you don’t pay a penny if your claim fails.

Want to have a no-obligation chat about your circumstances with our beauty treatment solicitors to see if you’re eligible? Call Winns now. We’re with you every step of the way.

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How do I claim from a salon? 

If you suffer injury due to an accident that wasn’t your fault during the course of a beauty treatment, and wish to make a claim, you do so against the salon but, in reality, any financial settlement would be with the salon’s insurance provider.  
All businesses, especially those that deal with customers, require liability insurance to cater for these sorts of scenarios.   
The process would see you instruct the team at Winns to handle your claim, they’d then gather evidence relevant to the case and seek to show the liability for the accident lies with the salon.  
Once established, negotiations will then take place between our diligent legal team and the third-party insurer to hopefully agree on a settlement figure. If not, Winns will stand with you right through to court if needs be, but this tends to be rare. 

Can I sue a beauty therapist? 

If the negligence of the beauty therapist has resulted in injury to yourself then you may be eligible for personal injury compensation. The beauty therapist should have suitable insurance levels to cover for such eventualities and so our team would seek to negotiate with their insurer. 

But if the injuries sustained are proven to be caused by the therapist and the treatment being conducted, there could be eligibility to claim. 

How long does it take to receive an offer of compensation? 

The answer to this is not a singular one, with different factors contributing to the length of time it takes to reach the offer of compensation stage.  
The complexity of the claim plays a part in this; the more complex, the more multi-faceted the claim, the longer the time period will be.

Additional evidence may be required, expert independent medical advice may need to be sought, and expertise from industry professionals could be needed to bolster the strength of your claim.  

The approach and attitude of the third party should also be factored in when considering case duration as some can be straightforward while others can be more reticent. Please be assured though, regardless of the third party approach, our diligent teams will work tirelessly to reach the best possible outcome in the most efficient fashion. 

What is beauty treatment negligence? 

This term relates to the causing of injury due to not following standard procedures or a beauty therapist being careless in the delivery of a beauty therapy. The end result of this negligence is an injury suffered by the customer, through no fault of their own. 

All treatments will have a standard process to follow, especially those including chemicals – this could be steps such as patch testing for any allergic or unusual reactions to the product being applied – and these should not be optional. For your health and safety, they should be adhered to. 

When they’re not, and you are injured, you shouldn’t suffer in silence and instead should give the team at Winns a call.