• A broken product, in this case a smashed camera

Product Liability Claims

When you buy a new product, you would expect there to be no problems and certainly no issues that would cause you injury.

Although in most cases that would be the case, defective and/or dangerous products will be on sale right now.

Would you know what to do if you unknowingly purchased one of these items and it caused you injury?

Your first option should be to call the team at Winn Solicitors and start a product liability claim.

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What is a product liability claim?

This a type of personal injury compensation claim that is brought against the manufacturer of a product, or the provider of a service, whose actions or negligent behaviour has resulted in an accident, causing harm to someone. For example, you could have bought a product that was defective, which in turn caused you injury when using it.

Whether it is medication, cars, electronics, food, toys, or cosmetics, all products should meet certain industry standards to ensure they’re safe to use.

Have you suffered because of a defective product? Call today.


Very helpful, easily explained the steps forward to proceed with the non-fault accident claim. Wish all customer services were as good.



How can Winns help?

When it comes to product liability claims, our team specialises in recovering compensation after a defective product has caused you injury. They’ll take care of everything, from arranging medical treatment to putting together as strong a case as possible in pursuit of the at-fault party. We’ll be with you every step of the way, supporting your recovery and return to a degree of normality.

With a 4.8 out of 5-rating on Trustpilot, based on over 8,200 reviews, our service is tried and trusted and can help you get the outcome you deserve.

What do we charge?

Winns works on a no win no fee basis, only taking a pre-agreed percentage of your personal injury compensation, and nothing more. Other firms take a percentage of all costs recovered. We don’t. There’s no win no fee the standard way, then there’s the Winns way.

The end result is you have assurance from the start that your fixed percentage won’t change regardless of the complexity of the claim, there’ll be no upfront costs to pay, and you won’t pay a penny if the claim is unsuccessful, providing you co-operate throughout.


Friendly, clear, and understanding as I was still emotional and had brain fog. Made me feel at ease and listened to. Thank you for all your help.




Can I claim if I’ve been sold a faulty product?

If you have simply bought a faulty product and it has not caused you harm, then no you’re not eligible to make a claim with us. You should be able to claim a replacement at no extra cost but that will need to be discussed with the provider.

Is it expensive to make a claim?

As a no win no fee provider, making a claim costs you nothing in upfront fees, there are no surprise costs during the claim and nothing to pay if your claim is unsuccessful. The pre-condition is you co-operate fully throughout the duration of the claim.