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When scaling a climbing wall, the activity lends itself to taking risks. It’s part of the attraction to begin with.
But you do so expecting the company hosting the activity to be diligent and follow all relevant health and safety guidelines, mitigating risks wherever possible and ensuring a safe environment in which to climb.
But what happens when you suffer an injury through no fault of your own? Who should be held to account?
When taking part in a climbing wall session, there are legal requirements placed on the centre operators to ensure a safe environment.
These include:
Failure to promote best practices, and failure to maintain equipment, can lead to life-altering accidents. You shouldn’t have to accept the consequences. That’s why our team is on hand to help.
Stephen was very helpful and clear in explaining to me how it was going to be processed. I'm happy to have help and get this sorted as I was very worried about how it all works.
Kara-Paige
The nature of the activity lends itself to increased risk as you navigate your way up an artificial cliff face, with a harness and safety rope providing the safety net should you slip and fall from a height.
Should the host company’s duty of care to you fail, their health and safety standards slip, or their maintenance checks miss something that later leads to a non-fault accident, they may be accountable for the accident itself.
When considering the types of injuries that can be caused, due to the height of the fall they can be catastrophic in nature:
These injuries can be short, medium, or long-term in effect or can be permanent.
Lee Barrett was superb at putting our minds at ease, he had a very calming way of getting you through all the questions, after a very shocking and painful accident.
Sean
With a dedicated and experienced Serious and Technical Claims Team on hand to support you on every step of your claims journey, we can help you get the compensation you need, and deserve, after an accident that wasn’t your fault.
When an injury alters your future – be it short or long-term – the uncertainty, the stress of adjusting to an unexpected new normal, and the financial concerns that come with a change in circumstances can seem daunting.
Rely on the expert advice of our legal team so you can focus on the most important aspect - recovery and a return to some form of normality.
Their service is truly unmatched, and you can rest assured that everything will be taken care of quickly and efficiently while you focus on what matters most to you.
Anon
Our client care offering puts you at the heart of what we do. We’ll pursue the compensation you deserve to assist with recovery from your injuries or adapting to a new life altered by those injuries. Our team is well versed in securing other out-of-pocket expenses also, such as loss of earnings, so you don’t go without because of someone else’s negligence.
At the same time, we work to arrange appropriate medical treatment swiftly. This approach ensures you are getting what is needed quickly, with your representative working diligently to coordinate all elements of the claim so you don’t need to think about it.
Our service is based on a no win no fee condition, meaning you don’t pay a penny in upfront costs, there are no prohibitive fees to be paid during the claim, and we won’t take any payment for our services if the claim is ultimately unsuccessful.
We’re clear from the outset that the fee used for our service after a successful claim is a fixed percentage that doesn’t change depending on the complexity of the claim.
No upfront costs, no surprise fees, and a hard-working experienced legal team backing you. Now’s the time to make a claim after an accident that wasn’t your fault.
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Find Out MoreKeep on top of your claim 24/7, 365 days a year with Touchpoint, accessible from any internet-enabled device.
Keep on top of your claim 24/7, 365 days a year with Touchpoint, accessible from any internet-enabled device.
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