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Making Taxi Accident Claims for Compensation with Winns

A taxi accident can be an upsetting and confusing event, not least because the process of making taxi accident claims isn't as well known as that for other kinds of personal injury. Your taxi is not just your workplace, it's your livelihood, and in some cases your regular vehicle too, so it's important that you know how to make a taxi accident claim with Winns.

If you want to make a taxi driver accident claim, then all you need to do is get in touch with Winns before your insurer. After that, we'll take care of the rest.

Can I make a taxi driver accident claim?

If you are driving a taxi and are hit by another party, through no fault of your own, then you are entitled to make a taxi accident claim for compensation. As part of your taxi accident claim, Winns would arrange for your damaged vehicle to be recovered and for repairs to be carried out, as well as pursuing monetary compensation to alleviate the pressures of missing time off work.

Loss of earnings, extent of injuries, and expenses paid during your period off the road will all be taken into account when it comes to calculating a compensation settlement, the amount of which will be paid from the at-fault party's insurance.

If, however, you are at fault then you will not be able to make a taxi driver accident claim for personal injury.

Can I make a taxi accident claim as a passenger?

If you are involved in a taxi accident where your driver was not to blame, then you can claim compensation for your injuries from the at-fault party's insurance. If, however, your driver was the cause of the accident, the claim will be made against them and the company they work for. That also goes for ride hailing apps, such as Uber or others.

Either way, Winns will work tirelessly to get you a fair compensation settlement after a taxi accident.


At Winns, we help thousands of individuals each year to make personal injury claims, securing the help and compensation that they deserve without stress or hassle.

We've got a consistent five-star rating on the customer review site Trustpilot, and you can read a selection of our recent reviews right here:

I’ve just been to Winns for the second time. Ring them up, give your details, and they do everything from start to finish - plus I get to drive a brand new car for a few days, all sorted! I highly recommend Winns.

Mr. R. Sinclair

Nothing is ever too much trouble for them, no matter how big or small it may be. Always had time to speak to me and talk things over with me. Always had time to answer questions which I have, I could always email as well, which is a big help! Everyone who I’ve spoken to is always friendly and willing to help.

Sophie Parker

Fantastic customer service listened to everything I had to say and have tried their best to help with everything, even the little things I thought wouldn't really matter. Everyone is very polite on the phone and are happy to help with anything.


If you've had a taxi accident, and want to make a taxi accident claim as either the driver or passenger, then speak to Winns. You can call us or use our online Live Chat tool today.

Taxi accident claims made easy, with Winns

Whether you are making a taxi accident claim as the driver or passenger, Winns will be with you every step of the way. From the moment you speak to a member of our team (either by phone or using Live Chat), it will be our mission to take the stress out of the taxi accident claims process.

One of the first things we will do is to arrange any medical treatment that you may need. This can include counselling, or physiotherapy to aid recovery from conditions such as whiplash.

If your taxi has been badly damaged as the result of an accident that wasn't your fault, then we will provide you with a like-for-like vehicle while yours is being repaired. That means you can get back to earning a living when you are fit and well enough, and do so in a car that is an exact match to your own.

How much compensation can you claim for following a taxi accident?

The exact amount of compensation due following a taxi accident depends significantly on the specifics of the case. Factors such as the severity of injuries suffered, damage to the vehicle (and cost to repair it), loss of earnings, and expenses paid as the result of the accident are all routinely taken into account in order for a fair settlement figure to be reached.

Your dedicated Winns case handler will be able to give you a better idea of just how much your claim may entitle you to once they have all the details.

I had an accident in my fiat and they have been nothing but helpful, I waited no more than 5 minutes on hold and everyone I spoke to was lovely about it and helped me no end. I would 100% use them again best service I have had since I started driving, well done! Very recommended.

Mr J. Breakspear

[Winns] really looked after [me] immediately after the accident. They were clear and concise about the process and information needed. I would not hesitate to use them again and recommend them to friends and family.

Sarah Tingle

Winn Solicitors have provided an excellent prompt service at all levels. Within 24 hours of my accident I was provided with a replacement car, an appointment next day for a physiotherapy assessment and follow on treatments. My vehicle was assessed for repair or scrap within 3 days and subsequent finance agreed. This was then paid within a four week timescale. I feel that all the stress of dealing with a difficult situation was taken away from me leaving me with time to recover from the shock of my accident.

Christine Heath

Taxi Accident Claims - FAQs

What happens if you get in an accident in a taxi?

If you are involved in a taxi accident, then you should make efforts to record the scene as best as possible. Take photographs and notes, and ask any witnesses to make statements. This evidence, alongside that from the police and medical professionals, will help enormously when you come to make a taxi accident claim.

Can my passenger claim whiplash?

A passenger is perfectly entitled to make a taxi accident claim for whiplash with Winns. If another driver is at fault for the accident, then this will not affect you or your employers. If, however, you are to blame for an accident while carrying passengers, then any compensation amount will come from either your insurance or that of your employers.

Can I claim compensation for an accident that was my fault?

If an accident was entirely your fault as the driver, then no, you will not be able to claim compensation. If, however, you were only partially to blame for the incident then you may be able to claim a reduced settlement. Your Winns case handler will be able to give you more thorough advice about these situations.

How do I claim as a passenger in a car accident?

That's simple, just get in touch with Winns. We'll take you through the entire process, step-by-step, telling you what evidence you need to make a successful passenger claim. You can find more information on our passenger claims page, here.

What happens when you make a taxi accident claim?

When you make a claim from a taxi accident with Winns, you will receive any relevant medical treatment, such as physiotherapy for whiplash, as well as the best, most up to date, advice. We'll take the stress out of your claim, taking care of all the details up until the time when a settlement can be reached from the at fault party's insurer, whether that's another road user, or the taxi driver who took your fare.

If you were the driver, we will also arrange recovery and repairs to your vehicle, as well as providing you with a like-for-like replacement vehicle, so that you don't have to compromise, and can carry on driving and earning in a car that you're comfortable with.

What if I wasn’t wearing a seatbelt in a taxi accident?

If you were travelling in a taxi that was involved in a non-fault accident but were not wearing a seatbelt, then you can still make a claim. You should be prepared, however, for a reduced amount of compensation, as your actions will have contributed to any injuries sustained.

The help I've had from Diane and the guys at Winns have been first class, regular calls and updates have kept me in the loop with how things have been progressing too. Nothing has been too much trouble, plus when I text to say I had query I received a call back within 20 minutes!

Willian Allan

A great service from start to finish from Winn Solicitors. My contact was Amber and she provided regular updates in a professional manner. I wouldn’t hesitate to recommend.

Debra Scott

If you need to make any kind of taxi accident claim, then talk to Winns today. Our team will make sure you get the help, guidance, and compensation that you deserve.

For more information about making a road traffic accident claim, visit our dedicated page here.

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