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Personal Injury Solicitors - How to Make a Personal Injury Claim with Winns

The prospect of making a personal injury claim can be daunting when faced with an uncertain future after a non-fault accident.

You need an experienced, dedicated helping hand to help. Contact Winn Solicitors and we will take away that stress and hassle.

Use the claim form at the bottom of this page to start your personal injury claim with Winns today.

What is a personal injury claim?

Personal injury relates to injury or illness caused as a result of third-party negligence in an accident. This is the major factor when making a personal injury claim. If this is proven and accepted by the third party, then you may be able to make a claim. Contact our team today to discuss your circumstances.

Start your claim

What are the time limits for making a personal injury claim?

When making a personal injury claim, you have three years from the date of the accident to begin the application as dictated by law.

There are exceptions to this; if you are under the age of 18 at the time of the accident, your statutory time limit starts from your 18th birthday, as opposed to the date of the accident.

Other exceptional circumstances include clients who lack mental capacity, or if you are dealing with the claim on behalf of a deceased loved one. The three-year time period for the latter starts from the day you discover the cause of their death.

For a full list, contact our team to discuss your circumstances.

What is the personal injury claims process?

The process involves making a claim for compensation based on injury and/or financial hardship caused by an accident that wasn’t your fault:

  • It begins with the first call to Winns and an immediate assessment of your circumstances in relation to the accident. Your file handler will provide the support you need instantly, whether that is to do with your vehicle or treatment for your injuries.
  • Once initial details are taken, Winns will gather the relevant evidence to ensure a strong case so as to improve your chances of liability being accepted by the at-fault party.
  • Your injuries will be assessed by an independent medical professional, who will produce a medico-legal report.
  • If your vehicle was damaged in the accident, we will arrange for it to be collected and taken to be repaired. A like-for-like replacement hire vehicle will be available to you while yours is being repaired.
  • Negotiations will take place between Winns and the third-party insurer.
  • Upon your instructions, a settlement will be agreed and the formalities will be completed.
  • You receive the settlement amount.

Click here to find out how our team helped a client receive compensation after a workplace accident.

How much compensation can you claim?

The amount of compensation for your personal injury claim depends on the nature and severity of your accident, the injury sustained and the lasting implications on your future way of life.

To get an informed estimate as to what you may get in compensation following a non-fault accident, call the team at Winns to discuss the specifics of your claim, the nature of your injury/injuries, and the events leading up to the accident.

How long does a personal injury claim take?

A standard claim can take from six to 18 months, depending on the nature and complexity of the claim. If it is a particularly complex case, involving many different facets, this may take longer. Serious injury claims can take much longer as our team works to implement suitable care and, potentially, life-long support.

Click here to read a case study showing how our team supported a client through the claims process, helping them to receive a £35,000 settlement.

How can I pay for my personal injury claim?

If you choose Winns to handle your claim, there are no upfront costs to pay and you will enter a ‘no win no fee’ agreement. Winns will handle all aspects of the claim, using legal experts and extensive experience in personal injury claims to help you reach a satisfactory conclusion.

You won’t be charged directly for using our services, instead, we take a deduction of 25% from your personal injury compensation and any diminution (loss in value of your vehicle) awarded.

An insurance policy will be offered to you to cover any legal expenses should the end result of the claim go against you.

What types of claims do the personal injury solicitors at Winns deal with?

The personal injury solicitors at Winns can process most personal injury claims, dealing with many different injury types. We specialise in the following types of accident compensation claims:

  • Road traffic accidents
  • Accidents at work
  • Public liability claims
  • Serious injury claims

Click here to read how we helped a client get a settlement of over £4m and the support they needed for a life affected by serious injury.

Whether your accident took place on the road, in a public space, or in a workplace environment, Winns can provide the support, guidance, and help you need, when you need it most.

For more information on personal injuries, click here to be taken to the Citizens Advice website.

My advisor was very helpful. After such a stressful event happening, he talked me through everything and explained the next steps for me. I couldn’t ask for a better experience in my eyes. Thank you so much!

Jena Budd

Fantastic service. Clear and concise communication throughout. Clearly explained the process and what steps will be taken whilst making me feel reassured that my issue is in good hands. Couldn't recommend enough.

Jack Ames

I have been very happy with the level of service provided by Winn Solicitors and the gentleman who is dealing with my case thus far. A colleague recommended Winns to me stating their care and professionalism as being very high and so far I can only agree. My case handler has been extremely helpful and patient with me, especially in tracking down all of the relevant information needed for my claim, which hasn't exactly been easily accessible. Would definitely recommend!

Clare Kirkpatrick

Contact Winns today

Why make a personal injury claim with Winns?

It's important to research ahead of choosing a solicitor to represent you but our personal injury solicitors have extensive experience across a wide range of claim types and circumstances. They have helped thousands of clients each year to access compensation for a number of financial aspects associated with a non-fault accident, including:

  • Personal injury compensation
  • Recovery of hire costs if a replacement vehicle is required
  • Loss of earnings
  • Any other out-of-pocket expenses that can be shown to be caused as a result of the accident

Utilising a dedicated team, including experienced personal injury solicitors, Winns coordinates your claim from start to finish. No need to liaise with multiple parties, no need to stress about deadlines and time limits, and no need to worry about feeling unsure about how the process works. Winns takes care of it all.

We will make an initial assessment of your claim on your first call before arranging a replacement vehicle, if yours is damaged, within four working hours of instruction.

Your file handler will then coordinate collection, safe storage, assessment, and repair of your damaged vehicle, all while concurrently progressing a personal injury claim.

If you require treatment following the accident, Winns will arrange this, with a medico-legal report produced, to support a personal injury claim, by an independent medical professional.

All you need to do is focus on getting back to your normal, and back on track.

Excellent service. Very quick in dealing with the incident. Every member of staff who I dealt with was polite, knowledgeable and able to resolve my queries immediately.


Professional, quick service. Crash happened at 8.45am, by 1pm my car had been collected and I had a hire car.


I was hit in the rear at red lights and didn't know where to start regarding calling insurance etc. I called Winns and, so far, everything has been great. They've sorted out a hire car, medical assessment and fixing my car.

Tammy Jones

If you have had a road traffic accident, an accident at work, and/or suffered a serious injury, call Winns through our claims line, or chat using our 24/7 Live Chat option, available throughout our website. Alternatively, request a call back at a time to suit you. We’re here to offer a helping hand following a non-fault accident.

Looking to make a claim following an accident on the road? Click here to be redirected to our road traffic accident claim form.


Step 1: Enter your accident details

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Step 2: Enter details of who you believe is responsible

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Step 3: Where did the accident occur?

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Step 4: Please briefly describe how the accident occurred

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Step 5: Please briefly describe the injuries you suffered in the accident

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Step 6: Reporting the accident

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Was the accident reported?
Was it recorded in an accident book?

Step 7: Enter witness details

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