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A Guide to Making a Personal Injury Claim in Newcastle

Have you been involved in an accident that wasn’t your fault? Are you looking to start a personal injury claim in Newcastle? The experienced legal team at Winn Solicitors can help every step of the way.

The process may seem daunting, but our expert advisors are on hand to guide you through the legal processes involved in getting the compensation you deserve.

What is a personal injury?

Personal injury is the legal terminology that describes an injury or illness sustained as a result of the negligence of a third party. If the accident wasn’t your fault, and liability is attributed to another person or organisation, then they may be liable to pay compensation.

Non-fault accidents can occur in a variety of settings, including on the road, in the workplace and in a public space.

What are the time limits for making a personal injury claim in Newcastle?

Although there are exceptions, the standard legal time limit for making a personal injury claim in Newcastle is three years, starting from the date of the accident. It is advised to submit your claim as close to the accident date as possible in order to aid the recovery of evidence that will support your claim.

As mentioned previously, there are exceptions that affect the terms of this statutory limit:

  • If the victim of the accident is a child, then the three-year limit starts from the date of their 18th birthday. They can submit a claim in the aftermath of the accident, when under 18, but must use the help of a litigation friend. This can be a parent or guardian, or a family member or friend. More information on this can be found by clicking here.
  • For those legally classified as lacking mental capacity, there is no time limit.

There are more niche circumstances that may affect the three-year limit. If you have any queries, don’t hesitate to contact our team 24 hours a day, seven days a week (for new claims) through our claim-line.

What is the personal injury claims process?

The personal injury claims process is the legal chain of events that allows those who have suffered injury or illness as a result of a non-fault accident to claim compensation.

By calling Winns, the claims process can begin immediately. The expert advisor will take relevant details relating to the accident and the damage sustained, as well as any injuries caused so suitable treatment can be arranged swiftly.

Once all details are recorded and evidence has been gathered, the claim will progress to the negotiation phase, with liability either accepted by the third-party insurer or contested.

If no agreement can be reached, the claim will progress to a court case, with the outcome of this determining the end result.

How much compensation can you claim?

The potential monetary value of your claim is determined by a number of factors, based on your circumstances:

  • What injuries were sustained as a result of the accident
  • The severity of your injuries
  • The extent of treatment required and whether this is short, medium or life-long in duration
  • The impact on your future day-to-day living and the potential for home adjustment and/or living aids
  • The damage to your vehicle (if applicable)
  • The loss of earnings as a result of time off work

Call Winns – the personal injury solicitors in Newcastle - today to discuss your claim with an expert advisor.

How long does a personal injury claim take?

The length of a personal injury claim can vary, but it will mostly depend on the complexity of the case and the acceptance of liability by the other party/parties involved.

The severity of the injuries sustained, and ongoing rehabilitation requirements, will also impact the duration of a claim from start to finish.

How can I pay for my personal injury claim?

At Winns, we offer a no win no fee service, which means you have no upfront costs to pay. The conditional fee agreement which you will be required to sign at the outset will state that Winns may deduct 25% of your personal injury compensation upon successful completion of your claim. This acts as payment for our services.

To find out more information about personal injuries and the possible ways forward following an accident, click here to be taken to the Citizens Advice page.

Jake has been extremely helpful and patient at explaining how this all works and helping us step by step; couldn’t recommend Winn Solicitors, and himself, any more! Really easy and stress free!!



My hire car was there the same day as I was hit by another driver. The cheque arrived very quickly, and all arranged with the minimum of telephone calls. Even a minor accident like mine is very stressful and Winn were superb. Damage is now repaired and looks as good as new! Excellent service by all concerned.

Ian Lomax

Lewis was really helpful; completely put our minds at ease. Would highly recommend.


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Why make a personal injury claim with Winns in Newcastle?

When dealing with the fall-out of an accident that wasn’t your fault, you need an experienced, methodical and compassionate helping hand to guide you through the process.

The team at Winns specialise in these areas of law and can provide a range of services to ease the stress and strain put on your shoulders by someone else’s mistakes.

By choosing Winns, you not only get a legal team who has dealt with thousands of personal injury claims over the years, but we will also be able to arrange your medical treatment, and recovery, storage, replacement and repair of your vehicle should it be required.

Whatever the impact of a non-fault accident on your life, we can provide the necessary support to get you back on track.

I wouldn’t fault them at all! This is my first ever time having a car crash and they supported me throughout it and gave me great advice.

Leilah Emm

Ezra was really helpful and was able to sort everything out for us. The service was speedy and informative. Would definitely use again if needed.

Bridget O’Neill


We rang the accident helpline after being rear-ended while stationary at a junction. Winns immediately took over and the relief of knowing someone was dealing with everything was immense. Their help was friendly, caring and first class. I wouldn’t hesitate to recommend them to everyone.

Maureen Flannery

To find out how Winns can help following a road traffic accident, an accident at work and with a serious injury claim, click on the links to be taken to our dedicated information pages, or alternatively:

Call Winns today